Proforma invoices

Proforma invoice is a brief or estimated invoice sent by a seller to a buyer in advance for the delivery of services/goods. It notes the kind and quantity of services/goods, their value, and other important information. Proforma invoices are commonly used as preliminary invoices with a quotation, or for customs purposes in importation. Unlike ordinary invoices, proforma invoices do not request for payment.

Warning Please make sure proforma invoices are enabled in Config → Integrations → Main modules:

Proforma invoice enable

In our billing system, Proforma invoice can be used as a request for payment in advance. For example, it can be created 1 month before the occurring payment, so you will see if the customer is able to pay the proforma invoice. When a proforma invoice is created, the customer’s balance will not be changed. The main reason for this billing approach is to prevent the payment of VAT tax for non-paying customers. If the customer pays the amount specified in the Proforma invoice PDF, the company can issue a tax invoice.

An example of this document is shown in the picture below: an example proforma invoice

It is possible to set up proforma invoice global settings for all customers in Config → Finance → Settings.

Proforma invoice settings

You can also enable auto-creating of proforma invoices, simply enable the toggle and complete the parameters for generating.

Parameter descriptions

  • Day of generating Auto Proforma Invoices - the day to generate proforma invoices
  • Proforma payment period - the period to charge customers for the invoice
  • Create proforma Invoice for - which month to charge the customer for
  • Proforma invoice number pattern - pattern for generating the proforma invoice number

There is also the possibility to create Proforma Invoices manually in customer's Finance documents section by clicking on Add document and selecting Proforma invoice in the drop-down menu.

Create proforma invoice manually

All issued proforma invoices in the system can be found in Finance → Proforma Invoices. It is possible to range them by a particular period of time or partner.

proforma invoices list

You can also access a specific customer's proforma invoices. Navigate to Customers → List → Select customer → Billing → Finance documents:

proforma invoices list

Also, it is possible to filter proforma invoices in finance to view specific data by its number, period, status or partner.


Let's consider the proforma invoice statuses in details:

Status Description
the invoice has been created, but the customer has not made any payments towards the balance
the proforma invoice has not been paid and is not yet past due but payment is sent for processing. Once the invoice payment is processed successfully, the proforma invoice will be updated to either Paid or Unpaid status.
a payment has been successfully collected

Changes can be made to all proforma invoices with the icons Icons in the "Actions" column.

You can apply all these actions either in Finance → Proforma invoice or in Customers → List → Select customer → Billing → Finance documents.

Actions overview:

View View proforma invoice

Pdf Open proforma invoice in PDF format

  • To be able to view proforma invoices in PDF format, it is necessary to configure an invoice template first in Config → System → Templates and define the template to use in Config → System → Company information. More information about Invoice template configurations can be found here: Templates, Invoices.

Download Download proforma invoice in PDF format

Send Send proforma invoice via email

  • It is possible to send the proforma invoice via email if the email server is configured).

Edit Edit proforma invoice information

Delete Delete proforma invoice

To print or export the list of proforma invoices for accounting purposes, go to Finance → Invoices and click on Export. You can select and enter here Period of time, Partner, Location, Customer payment type (cash, bank transfer, PayPal, Credit card, refill card, etc.), Status (paid\ unpaid), Customer ID, Proforma invoice number, Export type (CSV, PDF file inactive, one PDF file, etc.). Also it is possible to check an export history in the next tab.