Realms add-on

The Realms add-on module is designed to simplify the process of grouping customers that use one or different partners according to the logical areas. The Realm - the ending after @(at) sign that is used as customer login in their Internet service, e.g. john@managed.com, where @managed.com is a Realm entity.

Add-on installation

The add-on can be installed in two methods, via the CLI or the Web UI of your Splynx server.

To install the add-on via CLI, the following commands can be used:

apt-get update
apt-get install splynx-realms

To install the add-on from the Web UI:

Navigate to Config → Integrations → Add-ons:

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Locate or search for the splynx-realms add-on and click on the Install icon in the Actions column:

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Click on the OK, confirm button to begin the installation process:

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Add-on settings

After the installation process has completed, all parameters for the add-on can be found in Config → Integrations → Modules list.

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Locate or search for the splynx-realms add-on module and click on the edit (Edit) icon in the Actions column,

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Double check if Entry points status for portal parameter is Enabled.

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The configuration of add-on Entry points can be found in Config → Integrations → Modules list, near the splynx-realms module item in Actions column, click on the entry_point (Edit entry points) icon. More information about Modules list can be found here.

Using the Realms add-on

Add new Realm values to the existing Partner (-s)

Navigate to Config → Administration → Partners:

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Locate the necessary Partner and click on the edit (Edit) icon.

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In the new window in the Realms field, specify the required values and save changes.

NOTE:

  • Each value should be started with a new line. The @ (at) sign can be optionally added at the beginning of the value as well, it will not lead to such characters duplication in the Service login formation;

  • One partner can have multiple Realms. The Realms names are not unique, it means that same Realm can be used by many Partners.

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Select the particular Realm in Internet service

Open Customers → List, search the needed customer and open their profile, navigate to Services tab and click on the edit (Edit) icon near the Internet Service

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In new window, find Realm field and click on the button.

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Afterwards, choose the necessary Realm value from drop-down list and press the button and save changes. It's possible to choose only Realm that belong to specific partner with which the customer is associated.

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Then, double check if the Service login has been changed.

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NOTE:

  • In order to remove the Realm value from the Service login field, you can select empty item from drop-down list of available values

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or erase the particular Realm value in Partner configuration window. Do not forget to save changes.

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Show all customers according to the specific Realm

Navigate to Customers → List and in the Search field type the name of Realm to show the customers relation:

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In case Realm field is disabled in the list of customers, click on the breadcrumbs icon at the bottom of the table and enable the same-name toggle.

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