Netcash Pay Now

Using the Netcash Pay Now add-on, customers can pay for their invoices with a few clicks from the customer Portal.

The add-on can be install in two methods, via the CLI or Web UI of your Splynx server.

To install the add-on via the Web UI, navigate to Config → Integrations → Add-ons:

icon

Locate or search for the splynx-netcash add-on and click on the install button in the Actions column:

install

To install it via CLI, the following commands can be used:

apt update
apt install splynx-netcash

After completing the installation process, you need to configure the add-on, to do this navigate to Config → Integrations → Modules list

modules list

Locate or search for the splynx-netcash_add-on and click Edit in the Actions column:

netcash

settings

settings2

Your Pay Now service key should be inserted into the Service key field in Splynx:

netcash profile

Under the Payment notifications section, you have to configure all URLs with the value in the following format:

where yoursplynx.net is your Splynx domain name.

The rest of the parameters doesn't have to be changed or you can configure an additional service fee (if needed) and other common settings.

After the configuration of the add-on, entry points (widgets for portal) should be enabled:

enable entry

Navigate to Config → Integrations → Module list, locate or search for the splynx-netcash_add-on and click on the Edit entry points icon in the Actions column:

entry points

The Entry points (widgets) on the customer's Portal to pay their invoices can be enabled/disabled here.

We've enabled 2 entry points and they are available now on the customer's Portal:

On the Dashboard:

widget 2

And under Finance → Invoices:

pay 3

We also have the entry point (widget) for prepaid customers to add an amount of money directly from the customer portal. To enable it navigate to the addon's entry points menu and locate the following entry point/widget:

prepaid widget

You will then see it on the customer's Portal:

widget1

prepaid pay

Netcash Pay Now logs can be found under Administration → Logs → Netcash Logs

Logs

We highly recommend to check Netcash Pay Now logs in case of payment failure to understand the reason of it.

Also all Netcash Pay Now payment statements can be found under Finance → Payment statements → View history:

statements

Here you can find all payment attempts. A description of statement statuses:

  • New - this status means a new payment what wasn't processed yet. In some cases it should be processed manually using the button shown on the screenshot below:

process_manuall

  • Processed - a successfully processed payment;

  • Error - a declined payment, not processed;

  • Pending - a payment was made but still not processed.

Troubleshooting

  • In most cases when some Netcash Pay Now payments weren't processed in Splynx (for example under Bank Statements you have multiply payment with New status even if payment was completed and it exists in Netcash Pay Now account) it's related to payment notification URLs under Pay Now configuration. Make sure that all URLs are correct;

  • Also you can check Netcash Pay Now logs under Administration → Logs → Netcash Logs for the possible reason of failed payment.