Notifications

In this section, we can configure our scheduling notifications.

Navigate to Config → Scheduling → Notifications:

Team settings

• Enable notifications for teams - enables/disables teams notifications (if tasks are assigned to teams).

Watchers notification

• Add reporter to watchers - enables/disables adding the reporter (admin that creates the task) to watchers.

On assign notifications

• Enable "on assign" notifications - enables/disables notifications when tasks are assigned/reassigned;

• Send to - select how notification will be sent, via email, SMS or email + SMS;

• Email template - select the template to use for the for email notification;

• SMS template - select the template to use for the SMS notification.

On change notifications

• Change project notifications - enables/disables sending of notifications when a project has been changed;

• Change partner notifications - enables/disables sending of notifications when the project partner has been changed;

• Change related task notifications - enables/disables sending of notifications when related tasks has been changed;

• Change related service notifications - enables/disables sending of notifications when related service has been changed;

• Change priority notifications - enables/disables sending of notifications when the priority has been changed;

• Status change notifications - enables/disables sending of notifications when the status has been changed;

• Information change notifications - enables/disables sending of notifications when information has been changed;

• "Is scheduled" notification - enables/disables sending of notifications when a task is scheduled;

• Customer added/changed notification - enables/disables sending of notifications when customer changed/added a task;

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• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Comment notifications

• Enable 'Add comment' notifications - enables/disables sending of notifications when comments are added;

• Enable 'Edit comment' notifications - enables/disables sending of notifications when comments are edited;

• Enable 'Delete comment' notifications - enables/disables sending of notifications when a comment is removed;

• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Attachment notifications

• Enable 'Add attachment' notifications - enables/disables sending of notifications when attachments are added;

• Enable 'Delete attachment' notifications - enables/disables sending of notifications when an attachment is removed;

• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Worklog notifications

• Enable 'worklog' notifications - enables/disables sending of worklog notifications;

• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Checklist notifications

• Enable 'Add checklist item' notifications - enables/disables sending of notifications when an item is added to the checklist;

• Enable 'Delete checklist item' notifications - enables/disables sending of notifications when an item has been removed from the checklist;

• Enable 'Check checklist item' notifications - enables/disables sending of notifications when an item has been marked in the checklist;

• Enable 'Uncheck checklist item' notifications - enables/disables sending of notifications when an item has been unmarked in the checklist;

• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Reminder notifications

• Enable reminder notifications - enables/disables sending of reminder notifications;

• Send before - set the amount of time before sending the notifications (before the scheduled time);

• Send to - select how notifications will be sent, via email, SMS or email + SMS;

• Email template - select the template for the email notification;

• SMS template - select the template for the SMS notification.

Digest notifications

• Enable daily digest - enables/disables sending of daily notifications about tasks;

• Send at - set at what time to send notifications;

• Template - select the template for the notification.

  All templates can be found under Config → System → Templates

Email templates for scheduling:

SMS templates for scheduling: